Frequently Asked Questions
Everything you need to know about shopping at Darussalam PK.
How long does shipping take within Pakistan?
We typically deliver orders within 3 to 5 business days for major cities like Karachi, Lahore, and Islamabad, while other regions may take up to 7 business days.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery services across Pakistan to ensure a secure and convenient shopping experience for all our customers.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to monitor your shipment.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different screen resolutions and lighting conditions, slight color variations may occur.
How do I ensure I choose the correct size?
Each product page features a detailed size chart. We recommend measuring your favorite garment and comparing it with our chart to find the perfect fit.